Articles

 How do I change the password for my FTP account?

First you'll need to log in to your Control Panel and access the tab Sites -> FTP-Accounts....

 How do I create a new FTP user?

First you'll need to log in to your Control Panel and access the tab Sites -> FTP-Accounts....

 How do I create a subdomain?

In this guide your domain name will be refered to as dit-domaene.dk.It is to be replaced by your...

 How do I install Wordpress (or another CMS)?

Wordpress and other CMS', such as Joomla, can be installed through the eControlPanel. The...

 How do I log in to my Control Panel?

Before you begin We refer to your-domain.dk in this guide. It is to be replaced by your own...

 My FTP client reports an invalid certificate. What can I do?

Due to the new Personal Data Regulation Act, we have chosen to force logon with secure FTP.The...

 My web hosting plan has gone over quota, what do I do?

If a website has gone over quota, it is possible to resolve the issue in one of the following...

 What can I do if I forgot my password to the controlpanel?

You can get access to the controlpanel by going to this adresss: http://your-domain.dk:8080....

 How do I connect using FTP?

You can use any FTP client (for example Filezilla), to upload your files to your webhotel.Your...

 How do I upload files with Filezilla?

Filezilla is a free FTP client, that can be used to upload your files to your website. The...

 Where should I upload my files to (FTP)?

When uploading your files to the webhotel, you'll need to place them in the web folder. If...

 Do you support PHP and MySQL?

We have PHP and MySQL installed on all of our Linux servers.New websites will be hosted on...

 How do I change the PHP version of my website?

To change PHP version for your website, you should log in to your eControlPanel.Then you click...

 I already have a database - how do I import it?

If you have an database created, you can log in to it at RemoteMySQL. Then you click the empty...

 How do I create a database (MySQL)?

You can create databases, by accessing Sites -> Databases -> Add new Database in your...

 How do I access my database?

You'll be able to access your database at http://your-domain.dk/remotemysql (remember to replace...

 How do I check traffic and quota in the Control Panel?

You can find the traffic usage in the Control Panel at Email -> Mailbox traffic.The statistics...

 Where can I find statistics for my website?

You can see statistics after 24 hours, since the creation of your webhotel. It's found at...

 What is cache and how do I delete it?

  You can delete your browsers cache, to ensure you see the latest content on a website. The...